Shipping policy

Shipping Policy

Thank you for shopping with Katta Homes.

Each Katta Homes candle is hand-poured and packed with care. We aim to ship every order as quickly and safely as possible.

Orders are typically processed within 2–4 business days.

During launches, holidays, or sale periods, processing may take slightly longer. If there is any delay, we’ll keep you updated via email.

Estimated delivery time after dispatch:

Delivery timelines may vary depending on your city, courier partner availability, weather conditions, or public holidays.

Free shipping on orders above ₹999
Standard shipping charges are calculated at checkout for orders below this amount.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

All Katta Homes candles are carefully packed to protect them during transit.

If your order arrives damaged, please email us within 48 hours of delivery with:

Please ensure your shipping address and contact details are correct at checkout.

Katta Homes is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.